If customers purchased the Windows (retail edition) on their own and installed it in ASUS product and comes with "Windows hasn't been activated", please contact local Microsoft for further information and solution. Customers purchase the Windows (retails edition).If "Windows hasn't been activated" happened, please contact Microsoft for further solution. System Change (including upgrade & downgrade)Īfter new version of Windows launched, there is a short-term Windows Upgrade plan.įor instance, Windows 10 upgrades to Windows 11. Please default all the settings or contact ASUS service center. Please contact ASUS service center.Īs stated before, if customers replace the main components by themselves, "Windows hasn't been activated" would also occur. However, if the computer sent to repair comes with no hard drive, above situation would happen. When the main components (CPU and Motherboard) are replaced, Windows would automatically read it as "not activated".įor regular repair process, engineers would assist clients to activate Windows. After the product repaired, Windows hasn't been activated.There are some frequent cases of "Windows hasn't been activated ": How to deal with “Windows hasn’t been activated”įor ASUS computer built-in Windows system, its Window has been activated.
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